Regional Manager of Southeast CQV Services

Raleigh/Durham Area, NC
Full Time
Manager/Supervisor

For over 25 years, VTI Life Sciences, Inc. has provided superior quality consultative professional services globally to regulated Life Sciences clients. We are a highly collaborative, non-hierarchical organization, focused on teamwork for success. We consistently deliver leading-edge solutions and support to those we serve by identifying, attracting, and hiring the best qualified individuals to join our growing team. We are proud that due to the successes of our colleagues and the earned trust of our clients, we are continuing to experience rapid growth. To help us best meet the needs of our customers and our colleagues, we are seeking an experienced Regional Manager to join our highly skilled team for the Southeast Region (RTP area preferred).

The ideal candidate will have proven people and project management experience in a highly customer-centric consulting setting. Their hands-on organizational, communication, and leadership skills will translate to satisfied clients and colleagues that are empowered and supported to succeed.

A career with VTI Life Sciences, Inc.

Your Role: VTI Life Science seeks a highly motivated Regional Manager of Southeast CQV Services with a minimum of 8+ years of previous Commissioning and Qualification (C&Q) and Project Management experience. It is preferred that this candidate have experience as a consultant and/or in an operation role within a Biotechnology or Pharmaceutical company (preferred but not required). They must have previous Engineering and/or Validation experience. The candidate will have some business development responsibilities working with VTI’s business development director, as well as personnel management and developing and maintaining customer relations, so great people skills are a must. It is a rewarding role with a lot of opportunities for professional advancement and requires someone who is a go-getter with high integrity.

This is a role will report to the Director of Operations, CQV. The main responsibilities will be to lead the VTI Technical staff, manage day-to-day operations, support projects, nurture client relationships, and work with VTI’s Business Development Director related to Southeast Regional Operations.

• Partner with business leaders to understand new growth opportunities and identify areas where activities are needed to achieve strategic goals.

• Leverage technical and business expertise to identify potential targets that match the strategic needs of the business.

• For profitable and sustainable financial performance, safety, compliance programs, and contractual and technical management. Leading project teams you’ll provide primary client relationships with client management and technical personnel and report regularly as to client confidence, satisfaction, and/or problems.

• Build and nurture relationships with potential targets via conferences and professional organizations.

• Evaluate inbound opportunities for strategic fit and execute where appropriate. 

• Support recruiting team with resource needs.

• Organize teams for due diligence and execute assigned activities.

• Strategic planning support to business leaders, serving as advisor and thought partner, challenging conventional wisdom / approaches.

• Frame and quantify business potential and investment risk for growth opportunities, e.g., new market entry or footprint expansion.

• Exhibit strong teamwork within and beyond the team to drive functional success.

• Engage, mentor and challenge team members.

• Integrate tools and best practices into function.

• Maintain established project cost levels to ensure profitability ratios and work to actively increase margins; and develop new work and/or expand existing work and report on all competitive contract services sales efforts, advise marketing personnel of these efforts, and prepare reports and presentations as required.

• Bring thorough knowledge of industry trends, mentoring, development, and retention of talent, including regional succession planning, development, and training of future leaders.

• Organize and implement training programs for VTI staff in the entire region.

• Uphold company standards of excellence and service, guaranteeing quality performance.

• Collaborate with marketing team for the planning of large events.

• Support onboarding of new team members.

• Attend local trade shows and other industry events.

Who You Are:                                                                                                                                              Minimum qualifications:

• Minimum BS degree with 8+ years’ industry experience

• Experience with business development a plus but not a requirement in Biotechnology and Pharmaceutical Industry with a strong preference for Commissioning, Qualification, and Manufacturing Process Automation.

• Influences without authority and drives actionable results.

• Competent in analysis as it relates to new contracts and resource investment

• Highly collaborative team player able to lead cross functional projects.

• Effectively engage team members across various levels.

• Ability to manage multiple projects simultaneously.

• Strong math skills to crunch numbers and keep track of your region's profit.

• Ability to motivate others on a team and help them succeed.

• Multitasking skills and the ability to tend to multiple problems at a time.

• At least 1-2 years’ experience delegating tasks to a team.

• Problem-solving skills, especially in situations of high stress.

• Strong knowledge of VTI company policy, goals, and standards.

• Organizational skills to manage large amounts of information.

• Ability to generate a variety of reports and presentations displaying regional performance.

• Strong customer service skills in the areas of handling disputes and treating customers with care.

• Strong communication skills – oral and written. Highly proficient in MS Office.

• Openness to fresh ideas and new perspectives.

• Experienced in working with highly technical team members.

• Travel typically 5% with periods as high as 20%

Preferred qualifications:                                                                                                                                    B.S. degree in computer science, engineering, analytics, biology, or another technical field strongly preferred. Relevant, professional experience, ideally within Life Sciences industry, specifically Validation, Commissioning and Qualification within the Pharmaceutical, Biologic, Biotechnology or Medical Device markets strongly preferred.

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various areas to expand. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities. The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.

The location for this position is open to the Southeast Region (RTP area preferred). Candidate must live near a major airport.

Bring your team-focus, adaptability, and commitment to excellence, and we’ll help you grow what drives you – and deliver the world’s most challenging Commissioning, Qualification, and Validation projects, together!

Reports to Director of Operations, CQV.

Direct Reports: Project Managers, Technical Field Staff

VTI Life Sciences strives to maintain and inspire professional excellence by providing Commissioning, Qualification, Quality Engineering, Automation and Validation Services to the Pharmaceutical, Biotechnology, Biologics and Medical Device industries. VTI offers professional development, training, competitive compensation, excellent benefits, 401K plus a stimulating and collaborative work environment. We are committed to providing exciting career opportunities in a work environment that values trust, respect, openness, teamwork, creative talent, enthusiasm, and diligence. 

PHYSICAL REQUIREMENTS STATEMENT

VTI Life Sciences provides contract services to a wide variety of clients around the world. For a typical service contract, it is necessary for VTI employees to travel to project sites and perform a variety of validation and laboratory work without the assistance of another worker or special accommodations. To perform these services safely and effectively, the following minimum physical requirements are indicated for the position offered:

1.  COVID-19 Vaccination.

     (a) Must be fully vaccinated against COVID-19, with boosters as required.

2.  Physical Requirements

    (a) Must be able to read a typical computer screen, vendor operation and maintenance manuals, client SOPs, nameplate data and hazard/safety signs.

    (b) Must be able to hear human voice with normal background noise.

    (c) Must be able to hear fire alarms, normal paging systems and buzzers.

    (d) Must be able to effectively operate a computer keyboard or touch screen and type at a rate of speed to support project deliverables in a timely manner as scheduled.

    (e) Must be efficient in the use of MS Office products and software to support project deliverables in a timely manner as scheduled.

    (f) Must be able to drive a car.

    (g) Must be able to travel on airliners, use taxis, buses, and rental cars

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